Terms & Conditions

1. About Us

1.1 This website is owned and operated by LearnToPlayMusic.com.

1.2 If you need to contact us, please e-mail us at customerservice@learntoplaymusic.com.

1.3 All rights in this website are owned by us and any unauthorised use, copying or modification is prohibited.

2. Ordering Goods

2.1 When you place an order with LearnToPlayMusic.com, you are making an offer to buy goods.  

2.2 We will send you an e-mail to confirm we are processing your order but this does not mean we have accepted it. 

2.3 In the unlikely event that the goods are no longer available, or we have made a pricing mistake on the goods or the delivery cost, we will contact you with the correct details.  You may then cancel your order or re-confirm it based on the correct information.  If we are unable to contact you within 5 days of you placing you order, we will cancel the order.

2.4 If the goods are not available, we may contact you to offer to supply you with alternative goods.  These goods will never be dispatched to you without informing you and gaining your agreement to accept the substituted goods.

2.5 If your order is accepted by us, a contract will then be formed between us when we dispatch the goods to you.

3. Payment

3.1 All prices shown on our website are inclusive of tax.

3.2 Payment for the goods and delivery can be made by any method shown on our website at the time you place your order.   

3.3 Your order will be dispatched for delivery only when payment has been made and the funds are cleared.

3.4 All payments are made through third party payment transaction companies, we therefore do not have any access to your financial or bank details.

4. Delivery

4.1 Delivery charges will depend on the weight and dimensions of the goods you order, and the location of the delivery address.  Some products may incur an additional surcharge and this is clearly shown in the product description.

4.2 The goods will be delivered to the address you give when you place your order.

4.3 We make every effort to ensure we deliver the goods as soon as possible after your order has been accepted.  In the event of a delay we will contact you as soon as possible.

5. Returns and cancellation

5.1 All product sales are final.  We offer no refund or exchange for unrequired or wrongly selected items at the time of purchase.   Please read product descriptions thoroughly and choose wisely. 

5.2 If there is a problem with the goods you receive from us, please contact us at customerservice@learntoplaymusic.com. Defective items may be exchanged for a new product, or may be replaced without return at the discretion of LearnToPlayMusic.com.

6. Privacy Policy

6.1 We will take all reasonable precautions to ensure the details of your order are secure, but unless we are negligent we will not be liable for any unauthorised access to information supplied by you.

7. Applicable Law

7.1 Your use of this site (LearnToPlayMusic.com.) is governed by, construed and enforced in accordance with the laws of the United States of America.  Disputes arising from your use of this site are exclusively subject to the jurisdiction of the United States of America.

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